Shipping and delivery
Delivery times
If you order before 12 noon, your order will be processed the same day. You will usually receive the goods within 1-3 working days after receipt of payment.
Shipping costs
All prices include the legal value-added tax plus shipping costs. The shipping costs are calculated as follows:
a) Shipping within Germany:
- Flat-rate delivery charge: €6.95
- Free shipping: for orders with a value of €250 or more
b) Shipping to Austria
- Flat-rate delivery charge: €6.95
- Free shipping: for orders with a value of €250 or more
c) Shipping to Luxembourg
- Flat-rate delivery charge: €6.95
- Free shipping: for orders with a value of €250 or more
d) Shipping to France
- Flat-rate delivery charge: €10.00
- Free shipping: for orders with a value of €500 or more
f) Shipping to Italy
- Flat-rate delivery charge: €10.00
- Free shipping: for orders with a value of €500 or more
Logistics partner:
Within Germany we ship with DHL.
Outside of Germany we ship with DPD.
Delivery tracking:
You can track where your parcel is at any moment using DPD and DHL delivery tracking. After we have shipped the goods to you, you will receive a shipping confirmation from us by e-mail. This contains your tracking number with which you can track your package.
- For DPD delivery tracking: please click here
- For DHL delivery tracking: please click here