Shipping and delivery

Delivery times
If you order before 12 noon, your order will be processed the same day. You will usually receive the goods within 1-3 working days after receipt of payment.
Shipping costs
All prices include the legal value-added tax plus shipping costs. The shipping costs are calculated as follows:

a) Shipping within Germany:

  • Flat-rate delivery charge: €6.95
  • Free shipping: for orders with a value of €250 or more

b) Shipping to Austria

  • Flat-rate delivery charge: €7.50
  • Free shipping: for orders with a value of €250 or more

c) Shipping to Luxembourg

  • Flat-rate delivery charge: €7.50
  • Free shipping: for orders with a value of €500 or more

d) Shipping to France

  • Flat-rate delivery charge: € 11.00
  • Free shipping: for orders with a value of €500 or more

e) Shipping to Italy

  • Flat-rate delivery charge: € 11.00
  • Free shipping: for orders with a value of €500 or more

f) dispatch to Belgium

  • Flat-rate shipping costs: € 8,00
  • free shipping: for orders with a value of  €500 or more

g) dispatch to Denmark

  • Flat-rate shipping costs: € 8,00
  • free shipping: for orders with a value of €500 or more

h) dispatch to Netherlands

  • Flat-rate shipping costs: € 7,50
  • free shipping: for orders with a value of €500 or more


Logistics partner:
     Within Germany we ship with DHL.
     Outside of Germany we ship with DPD.
 
Delivery tracking:
You can track where your parcel is at any moment using DPD and DHL delivery tracking. After we have shipped the goods to you, you will receive a shipping confirmation from us by e-mail. This contains your tracking number with which you can track your package.

  • For DPD delivery tracking: please click here
  • For DHL delivery tracking: please click here



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Questions about our products?

+49 (8321) 6646-0 online-shop@held.de

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  • free return